> ## Documentation Index > Fetch the complete documentation index at: https://bulk-order-hero.mintlify.site/llms.txt > Use this file to discover all available pages before exploring further. # Find any order > Search, filter and download your orders, and open each one on its own page. Every order you've ever taken is in one list you can search, filter and download. Tap any order to open it on its own page. ## Open the list * **Without Fleet:** tap **Orders**, then **List** at the top right. Tap **Cards** to go back to the cards you use day to day. The app remembers your choice on that phone or computer. * **With Fleet on:** tap **Orders** in the menu, under **Dispatch**. ## Find an order * **Search** by order number, customer name, phone, email, address, ZIP code or material. * **Tap a status** to see only those orders: **All**, **Open**, **Unpaid**, **Ordered**, **On the way**, **Delivered** or **Canceled**. **Open** means everything that isn't delivered yet. Each status shows how many orders it has. * **Sort** by newest, oldest, delivery date or total. The line above the list adds it up, like *14 orders · \$2,145.50 paid*. Refunds are taken off, and unpaid or canceled orders don't count. Pickups are in the list too. They show **Pickup** under the date, and **Picked up** when they're done. ## Filters Tap **Filters** for more ways to narrow the list. | Filter | What it does | | - | - | | **Date** | By **Delivery date** or **Order date**: today, tomorrow, the next 7 days, the last 7 or 30 days, this month, or your own dates. | | **Type** | Delivery or pickup. | | **Materials** | Orders with any of the materials you tick. | | **Source** | Orders from your store, or phone orders you entered. | | **Time window** | One of your delivery time slots, or **Flexible**. | | **Truck and driver** | With Fleet on: a truck, or **Needs truck**. | | **Area** | Type a ZIP code or city and press Enter. Add as many as you like. | | **Order total** | A minimum, a maximum or both. | | **More** | **Refunded orders** or **Has a discount**. | | **Pro team** and **Job** | Only if you offer [pro accounts](https://bulk-order-hero.mintlify.site/pro/pro-teams.md). | The list updates as you pick. Tap the button at the bottom, like **Show 14 orders**, to close the panel. Your filters show as chips above the list. Tap the **×** on one to remove it, or tap **Clear all**. > [!TIP] > > Your search and filters are saved in the page's web address. Bookmark a list you use a lot, or send the link to a teammate. ## Download your orders Tap **Export CSV** to download every order that matches your search and filters, not just the page you're looking at. It opens in Excel or Google Sheets, with the customer, materials, prices, fees and refunds for each order. ## The order page Tap any order to open its page. At the top, **Orders** takes you back to the list exactly where you were, with your filters still on. On the order page you'll find: * **The status**, when it was placed, whether it came from your store or a phone order, and whether it's paid. * **The next step button**, like **Mark on the way** or **Mark delivered**. **Undo** works the same as always. * **Delivery**: the date and time, the address with **Navigate**, and the customer's drop spot and notes. * **Items**, **Notes**, and the **delivery photo** once it's delivered. * **Customer**: call or text them, see how many orders they've placed and what they've spent, or tap **View customer**. * **Payment**: the price lines, the total and **Refund**. The order's invoice is here too. See [Print or send an invoice](https://bulk-order-hero.mintlify.site/how-to/invoices.md). The **⋯** menu has **Move back**, **Resend email**, **Refund** and **Cancel order**. For an order that isn't paid yet, it has **Resend link**, **Copy link** and **Cancel order**. ## Send an order to a truck (Fleet) With Fleet on, a paid delivery order with no truck yet shows **Needs truck** and a **Dispatch** button. **1. Tap Dispatch** You'll see the order's day, time and address, and how big the load is. **2. Pick a truck** Each truck shows its driver, its size and how many stops it already has at that time. **3. Check the driver** It's the truck's usual driver unless you pick someone else. **4. Tap Dispatch to the truck** The button shows the truck you picked, like **Dispatch to Truck 2**. The order goes on the Dispatch board and on the driver's phone right away. Changed your mind? Tap **Undo**. Once a truck is set, the button changes to **Reassign**. Tap **Open in Dispatch** to see the order on the board for its day. ## Common questions > **The Dispatch button is greyed out** > > The order isn't paid yet. You can dispatch it once the customer pays. > **Can my drivers see this list?** > > No. Drivers only see their own deliveries in **My Deliveries**. > **How do I add an order myself?** > > Tap **New order** at the top of the list. See [Take a phone order](https://bulk-order-hero.mintlify.site/how-to/phone-orders.md). This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.