> ## Documentation Index
> Fetch the complete documentation index at: https://bulk-order-hero.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Print or send an invoice

> Print, save or send a professional invoice for any order.

Every order has an invoice with your logo, ready to print, save as a PDF or send to your customer. It's filled in from the order, so there's nothing to type.

## Find the invoice

Open the order. In the **Payment** section you'll see **Invoice #1046** with three buttons:

* **View**: open it on screen.
* **Print**: print it. It's also in the order's **⋯** menu as **Print invoice**.
* **Send**: email or text it to your customer.

The invoice number is the same as the order number. An order split into loads gets one invoice that covers every load.

## Send it to your customer

**1. Tap Send**

**2. Check the email address**

It's filled in with your customer's email. To send it to more people, add their emails with commas between them.

**3. Text it too (optional)**

If you've set up [text messages](https://bulk-order-hero.mintlify.site/advanced/text-messages.md), tick **Also text the link** to send it to their phone as well.

**4. Tap Send invoice**

Your customer gets a link to their invoice. They can print it or save it, and they don't need to log in.

Want to paste the link into your own message? Tap **Copy link** instead. Each invoice you send is noted on the customer's page in **Customers**.

## Save it as a PDF

Tap **View**, then **Save as PDF**. In the print window that opens, choose **Save as PDF**.

On an iPhone, tap **Print**, then the **Share** button, then **Save to Files**.

## What's on it

* Your logo, business details and store link.
* **Bill to** with your customer's details, and **Deliver to** with the address, date and time. Pickups show **Pickup at**.
* Each material and size, the delivery fee, and any discount with its reason.
* The card fee and 2% fee, only if your customer paid them.
* How it was paid, any refunds, and anything still owed.
* A stamp at the top: **PAID**, **DUE** with a date, **PARTLY REFUNDED**, **REFUNDED**, or **VOID** for canceled orders.

**Unpaid phone orders** get an invoice too. It shows the **Amount due**, a QR code, and a link to pay by card, Apple Pay or Google Pay. Once your customer pays, the same link shows **PAID**.

## Add a company name or PO number

On the invoice, tap **Edit details** to add a **Company name**, a **PO or job name**, or a **Note for this invoice**. These only change this one invoice.

## Your business details

Tap **Settings**, then **Invoices**, to choose what shows on every invoice:

* **Business name**, **Address**, **Phone** and **Email**.
* **Tax ID or license number**, if you need one.
* **Show my store link**.
* **Default note**, like *Thank you for your business!*
* **Payment terms**, if you have any.

Tap **Preview invoice** to see how it looks. Your logo and color come from your store's design.

## Change the invoice email

The invoice email is with your other customer emails in **Settings**, then **Notifications**. You can change what it says the same way. See [Change the emails customers get](https://bulk-order-hero.mintlify.site/how-to/emails.md).

> [!TIP]
>
> Want every customer to get their invoice automatically? Add `{invoice_link}` to your **Delivered** email.

## Common questions

> **Does the invoice add sales tax?**
>
> No. It shows exactly what your customer was charged, and checkout doesn't add sales tax.

> **Can I mark an invoice paid by cash or check?**
>
> No. Orders are paid by card through Bulk Order Hero. Unpaid invoices have a link your customer can pay with.

> **Can my drivers see invoices?**
>
> No. Drivers never see prices or payments.


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